Why Might A Sub Need SmartPass Access?
Substitute teachers might need access to SmartPass for a variety of reasons, including writing passes for students without a device or even approving passes depending upon your room restrictions.
Not all schools permit substitutes to have computer access, but if your substitutes are permitted computer privileges in your building there are a few options to grant them access in SmartPass.
Overall there are two main ways to grant access to substitute teachers:
Option 1: Giving the Substitute the Kiosk Credentials
Option 1: Giving the Substitute the Kiosk Credentials
This option is a great choice because from kiosk mode the substitute cannot access any of the students' data, keeping student information safe and secure.
This option is also helpful as it requires no detailed training for substitutes to use. It allows them to access the bare basics of what is needed to create a pass for a student in their assigned duty room that day.
If a pass requires a teacher's approval, the sub will not have the ability to approve this pass unless you also include the teacher's PIN to do so.
đĄTIP: Have each teacher put their dedicated kiosk login info in their sub plans!
Head on over to our kiosk article to learn more about kiosks.
Option 2: Giving the Substitute a Teacher Account
Option 2: Giving the Substitute a Teacher Account
By creating a standard account, your subs will have the same access as a regular teacher. They will have the ability to write passes for any student in the building.
Note: There may be instances where a sub does not have the permissions needed to approve a pass created by a student if your room restrictions require a teacher's approval. If this occurs, that sub can instead create the pass on their teacher account, allowing the pass to start. Depending on the pass restriction the student may be able to search for the sub's account name and send the request to them.
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You can make each sub their own account, or they can share generic accounts such as "Substitute Teacher 1". This option is likely the easiest route if you decide you are comfortable giving substitutes full access to SmartPass.
If you need help creating a standard account head here for support.
Long Term vs Day to Day Subs
Long-term or permanent building subs
Long-term or building subs with a school-provided email address should have their own account created in the system.
Day to day subs
If your day-to-day subs have computer access, either the kiosk method or standard account method would work. It all depends on the level of access to information you are comfortable with your substitute teaching staff having at their fingertips.
For those subs who have computer access but might not have an email, you could create generic accounts such as Substitute 1, Substitute 2, as no email is required to create a standard account.
FAQ
My sub cannot log in, what do I do?
If the sub is using a kiosk, make sure to provide them with the kiosk credentials. If you do not know the credentials, contact your administrator. If they are trying to login on a computer or their mobile device, try resetting the password from the accounts page. If this does not work, please reach out to our Live Chat Support.
My school does not allow subs to log onto a computer, how do we handle that?
One possible suggestion is to make sure the rooms have kiosks set up in them. You can also rely on the students to make their own passes as well.