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Adding Standard Accounts
Adding Standard Accounts
How to add or remove standard accounts
Updated over a week ago

Adding Accounts

Manually adding individual accounts is simple:

  1. On the Accounts Tab, hit the green Add button on the top.

  2. Select create a new Standard Account.

  3. Enter the Credentials you would like the user to use to log in, it can be an email or a username

  4. Add the role they will have and hit save

Important: If you are adding a Standard Account for a Substitute teacher, it's imperative to add the teacher they will be acting on behalf of, otherwise, the substitute teacher will not be able to log into SmartPass

‍Deleting Accounts

Deleting an account will permanently erase all data. Only use this if you never want the user to be able to sign in again. You can also temporarily disable an account. See below for instructions.

  1. On the Accounts page, click on the type of account you want to search and delete (Students, Teachers, Admins, Assistants)

  2. Search for the account you are looking for in the list and click on it.

  3. The profile window will pop up and under the Profile picture circle you will see a green Active button that can deploy a menu if you click on it

  4. Click Delete Account

    Disabling / Suspending Sign In

    Sometimes you want an account to be inactive without deleting it. Disabling sign-in temporarily prevents that user from being able to sign in with the current user group.

    For example, maybe a misbehaving student has lost their hallway privileges and you want to disable their sign-in.

    1. On the Accounts page, click on the type of account you want to search and disable (Students, Teachers, Admins, Assistants)

    2. Search for the account you are looking for in the list and click on it.

    3. The profile window will pop up and under the Profile picture circle you will see a green Active button that can deploy a menu if you click on it

    4. Click Disable Account or Disable account

Differences between Disabling Account and Suspending Account

Disable Account

Deleting an account will permanently delete any data associated with this account. This action cannot be undone.

Suspend Account

Suspending an account will not delete any data association, but no one will see or be able to interact with this account.

NOTE: If you need to add standard accounts in bulk, please reach out to our chat support.

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