Kiosk Mode

How to manage Kiosk mode from Teacher Accounts

Updated over a week ago

Kiosk Mode allows schools to use SmartPass without having students use individually issued devices every time they need to create a pass.

By placing a Chromebook, iPad, or any web-enabled device in a corner of the room, students can use the kiosk to create a pass, select their destination, and maintain a digital history of when they left the classroom. Teachers are still able to issue passes to students and hall monitors can verify that students in the hall are traveling with a pass.

Important Notes:

A teacher must either be added to a room or have access to the room's kiosk credentials to allow them to start kiosk mode.

Room restrictions behave differently on kiosks than 1 to 1 devices. If restrictions are enabled for a destination, a kiosk-created pass will send these approvals back to the origin room teacher only, regardless of the settings configured by the admin.

Alternatively, teachers in the origin room can also approve the pass directly on the kiosk by entering their teacher approval pin.

We suggest that it be done on a 1 to 1 device for passes to those rooms that require another person's approval.

How to enter Kiosk Mode from a Web Browser or Android Tablet App

  1. First, make sure your Teacher account has a room assigned to it and that you can see the "Home" Tab. If you do not have this tab, it means there is no room assigned to you and you need to contact your school administrator.

    Alternatively, you can enter kiosk mode using dedicated credentials. Click here to view the steps.

  2. If you have multiple rooms assigned to your account, click on the "Currently In" drop-down and select the Room that the kiosk is going to be placed in. In the example below, the kiosk will be placed in the main office.

  3. Click on the three stacked dots to the right of the room name then click on "Kiosk Mode"

  4. A pop-up will appear where you can hit the blue Kiosk Mode button and view the Dedicated Login information (detailed information on kiosk mode is below). Click on the blue button to immediately enter Kiosk Mode.

How to enter Kiosk Mode from the iOS App

  1. First, make sure your Teacher account has a room assigned to it and that you can see the "My Room" Tab. If you do not have this tab, it means there is no room assigned to you and you need to contact your school administrator.

    Alternatively, you can enter kiosk mode using dedicated credentials. Click here to view the steps.

  2. If you have multiple rooms assigned to your account, click on the "Currently In" drop-down and select the Room that the kiosk is going to be placed in.


3. Click the Blue Kiosk Mode button and a pop-up will appear where you can view the Dedicated Login and the button to proceed. Click on that button to enter Kiosk Mode.
​‍

Dedicated Login

You can also enter Kiosk Mode using a dedicated username and password. When entering Kiosk mode from your teacher account, you will find the Dedicated Login information that you can enter on the device where you would like to set up the kiosk.

Admins can also provide you with the kiosk credentials for the room in which you wish to set up a kiosk.

You simply need to copy those credentials, go to www.smartpass.app/app on the device, and enter the dedicated login.

You can also reset the password by clicking the Refresh icon in the password text field.

Top Tip: Teachers should record this username/password in their sub plans!

For admins: If you need a list of all the dedicated logins for all the rooms in case you need to set up the kiosks, please contact us at [email protected].

Kiosk Mode Options

Once you've entered Kiosk Mode, or logged in using the Dedicated Login for the kiosk, you will be prompted with three options that you can choose based on how you prefer to set up the kiosk:

  • Type in the name - allows students to search for their own name to create a pass.

  • Type in the email - allows students to search for their own email address to create a pass.

  • Type in ID number - allows students to search for their name using their ID number and create a pass. Here's how to set up ID numbers.

  • ID Scanning - allows students to scan their ID to create a pass. Students can also end an active pass by scanning their ID. Here's how to set up ID numbers.

How to Use Kiosk Mode

Ideally, students will ask permission the same way as with any other pass. Once they have permission they can walk up to the device, and create a pass.

Based on the options selected they begin by typing their name, ID, or scanning, then they select their destination, adjust the time/pass options, and hit Start Pass.

They can either end the pass at the same kiosk when they return from a round-trip or end the pass in the destination room when it's a one-way pass.

With kiosks, there is no need to accept or search an origin room, as the kiosk is specific to that room, so that piece is prefilled for students.

All active passes to and from a room will show on a kiosk, so if you have a kiosk in your room and a student was issued a pass to you, it will show up. That student would then enter the room and hit the end pass on your kiosk.

Kiosks also work with the Wait in Line feature. Students will receive the alert on the kiosk and a 30-second timer to go accept their pass. These passes will also be visible when waiting in the queue.

How to exit Kiosk Mode

Once Kiosk Mode is entered, a Teacher will need to open the settings by clicking the gear icon at the top right and clicking "Exit Kiosk Mode & Sign out."

Locking a Device Down to SmartPass - Chromebooks

If you are looking to lock your Chromebook down to only access the SmartPass kiosk, you can share these detailed instructions with your IT team, District team, or Central Office Technology Staff.

With these instructions, you will be able to lock down your device and prevent students from accessing anything else but the SmarPass kiosk.

FAQ

What devices are compatible with SmartPass Kiosk Mode?

Any web-enabled device can be used as a Kiosk. Please view our technical requirements through the following link: Technical Requirements to Use SmartPass

What passes are visible in Kiosk mode?

All Passes leaving and coming to the room the kiosk was set up for. You can view the name of the room on the top-left corner of the screen.

Can I schedule a pass through a Kiosk?

No. Only passes for now can be made in a kiosk.

How do pass requests work in Kiosk mode?

All pass requests by default will be sent to the teacher(s) assigned to the kiosk room (Origin). Teachers can either approve from the pass from their teacher view, or directly at the kiosk by entering their teacher pin.

How do I prevent students from opening other resources on a tablet or iPad when Kiosk Mode is being used?

Teachers will need to work with their main Technology department for ways to prevent students from accessing other resources on tablets and iPads as this will need to be configured through settings options.

Does kiosk mode have a time-out period? How long does it stay active?

Users will not have to sign back into kiosk mode for 180 days.

Will I have to refresh my kiosk to see passes?

Sometimes, yes. You will need to refresh the app or webpage to see active passes or have the latest updates of SmartPass.

Did this answer your question?