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Kiosk Mode

How to manage Kiosk mode from Teacher Accounts

Updated over 2 months ago

Kiosk Mode allows schools to use SmartPass without having students use individually issued devices every time they need to create a pass.

How Does Kiosk Mode Work?

By placing a Chromebook, iPad, or any web-enabled device in a corner of the room, students will share access to the kiosk to create a pass much like they would on their 1 to 1 device. Kiosks are great for offices, gyms, or even classrooms where personal device access may be limited. Any pass coming to or from this room will be displayed on the kiosk.

Important Notes:

1) A teacher must either be added to a room or have access to the room's kiosk credentials to allow them to start kiosk mode. This article assumes the teacher has been added to their room.

2) Room restrictions behave differently on kiosks than 1 to 1 devices. If restrictions are enabled for a destination, a kiosk-created pass will send these approvals back to the origin room teacher only, regardless of the settings configured by the admin. For passes that require another teacher's approval, we suggest having the students use their 1 to 1 devices.


Launching Kiosk Mode

There are several platforms and manners in which to launch and set up your kiosks. You can launch kiosk mode from. Remember, you must have a teacher added to the room to launch a kiosk.

How to enter Kiosk Mode from the Web or Android Tablet App

  1. From your teacher home page determine if you are in the correct room. If you need to switch rooms, do so by using the drop-down arrow. If you are not assigned to a room, reach out to your administrator.

    In the example below, the kiosk will be placed in the main office.

  2. Click on the room name or three stacked dots to the right of the room name then click on "Kiosk Mode". If you are assigned to multiple rooms, please ensure the correct one is displayed.

  3. A pop-up will appear where you can hit the blue Kiosk Mode button and view the Dedicated Login information (detailed information on kiosk mode is below). Click on the blue button to immediately enter Kiosk Mode.

Alternatively, you can enter kiosk mode using dedicated credentials. Click here to view the steps.

How to enter Kiosk Mode from the iOS App

  1. First, make sure your Teacher account has a room assigned to it.​

  2. Click the name of your room in the top of your homepage. If you have multiple rooms assigned to your account, adjust your room to the correct room, if needed and a click "enter kiosk mode"

Alternatively, you can enter kiosk mode using dedicated credentials. Click here to view the steps.

Dedicated Kiosk Login

You can also enter Kiosk Mode using a dedicated username and password. By logging into the account tied to the room in which you want to launch the kiosk for, you can locate the dedicated login. This is found just below the kiosk mode button when you click on the room name on your teacher home page.


You simply need to copy those credentials, go to www.smartpass.app/app on the device, and enter the dedicated login.

You can also reset the password by clicking the Refresh icon in the password text field.

Top Tip: Teachers should record this username/password in their sub plans.

For admins: Each teacher can provide you their kiosk's log in, but if you need a list of all the dedicated logins, please contact us at [email protected].

Kiosk Mode Setup Options

Once you've entered Kiosk Mode, or logged in using the Dedicated Login for the kiosk, you will be prompted with three options that you can choose based on how you prefer to set up the kiosk:

  • Type in the name - allows students to search for their own name to create a pass.

  • Type in the email - allows students to search for their own email address to create a pass.

  • Type in ID number - allows students to search for their name using their ID number and create a pass. Here's how to set up ID numbers.

  • ID Scanning - allows students to scan their ID to create a pass. Students can also end an active pass by scanning their ID. Here's how to set up ID numbers.


How to Use Kiosk Mode

  1. Students will ask permission the same way as with any other pass. Once they have permission they can walk up to the device, and create a pass.

  2. Based on the options selected, students begin by typing their name, ID, or scanning, then they select their destination, adjust the time/pass options, and hit Start Pass.

  3. Upon pass completion students can either end the pass at the same kiosk when they return, or it can be ended from the destination room kiosk. A teacher or student device can also be used to end the pass.

With kiosks, there is no need to accept or search an origin room, as the kiosk is specific to that room, so that piece is prefilled for students.

All active passes to and from a room will show on a kiosk, so if you have a kiosk in your room and a student was issued a pass to you, it will show up. That student would then enter the room and hit the end pass on your kiosk. Kiosks also work with the Wait in Line feature.


How to Exit Kiosk Mode

Once Kiosk Mode is entered, a Teacher will need to open the settings by clicking the gear icon at the top right and clicking "Exit Kiosk Mode & Sign out."


FAQ

Why won't my kiosk send pass requests to other teachers?

Room restriction settings do not apply to kiosks. If toggled on, then the pass request will be sent to the origin room teacher when the pass is made on that kiosk.

What devices are compatible with SmartPass Kiosk Mode?

Any web-enabled device can be used as a Kiosk. Please view our technical requirements through the following link: Technical Requirements to Use SmartPass

How do I set a kiosk up to prevent access to other tabs and windows?

If you are looking to lock your Chromebook down to only access the SmartPass kiosk, you can share these detailed instructions with your IT team, District team, or Central Office Technology Staff.

How do pass requests and scheduled passes work on a Kiosk?

Only passes for now can be made in a kiosk. Scheduled passes must be done on a 1 to 1 device. Note that kiosks will only send pass requests to the origin room teacher.

Does kiosk mode have a time-out period? How long does it stay active?
Users will not have to sign back into kiosk mode for 180 days. If your kiosk ever has an issue with not displaying a pass, please refresh it.

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