Wait in Line is a game-changing feature that helps students stay focused and on-task while waiting for destination rooms to become available. By joining the virtual waiting line when the Active Pass Limit has been reached for a room, students can improve classroom engagement and reduce distractions.
How to enable
Enabling "Wait in Line" is easy. Admins can follow these simple steps:
Click on the Rooms tab.
Click Options at the top right to display the Rooms options.
Toggle "Enable Wait in Line" on.
NOTE: For iOS users, it is necessary to restart the app in order to activate the "Wait in Line" feature.
How it works
Once enabled, students will be added to a virtual waiting line when a room has reached its Active Pass Limit. Click here to learn how to set up Active Pass Limits for rooms.
For example, if a room has an Active Pass Limit of 1 and that pass has already been activated, the student will be given the option to "Wait in Line" instead of "Start Pass." Once the student clicks "Wait in Line", their position in the queue will be displayed.
If the teacher is creating the pass, it will say "Send to Line" instead of "Send Pass."
Whenever an Active Pass in a room ends, the next student in line will be prompted to start their pass for 30 seconds.
If the first student in line fails to start their pass within the given time, the second student in line will be prompted to start their pass, and the first student will be put back at the front of the queue.
If a student in line misses their chance to start the pass for the second time, they will be automatically removed from the waiting line.
Wait in Line can also be used in rooms with restrictions. If the pass limit has been reached for a restricted room, the teacher must approve the pass request before the student can be added to the waiting line.
Teachers have the ability to start the pass for a student that is in the waiting line by clicking the options on the pass and clicking "Start Pass Now." The teacher will then be prompted to override the Active Pass Limit.
Kiosk Mode
When using kiosk mode, if the active pass limit has been reached for a destination room and a student creates a pass for that room, they will automatically be added to the waiting line.
Once the student with the current pass ends it, the next student in line will be prompted to start their pass on the kiosk for 30 seconds. If the pass is not started within the given time, the next student in line will be prompted instead and the previous student will be added back to the line.
You will notice that the pass that is ready to start will continue to shake until it is started by the student, until the 30-second time limit has expired, or until it is deleted.
Important Notes
If a teacher tries to create passes for multiple students at the same time that exceeds the Active Pass Limit of the destination room, the teacher will be prompted to override the limit, and the students will not be added to the waiting line.
Teachers can only create passes one at a time consecutively if they want their students to be added to the waiting line.
Students in an Encounter Prevention Group can both get in line but cannot have an active pass at the same time.