If your school has a zero cell phone policy, you can prevent students from signing in with their mobile devices by following this guide.
‼️IMPORTANT NOTE‼️
When this setting is on, students cannot sign in to SmartPass using the native mobile app on their phones. Mobile browser access is restricted on a best-effort basis. However, students may find workarounds and bypass this setting. See below for tips on preventing, discouraging, and managing frequent offenders.
How to Turn Off/Turn On Mobile Device Access
From the admin view, click Rooms.
Click Options at the top right of the Rooms page.
Toggle off Allow students to use phones to disable students from signing in with their mobile devices.
Click Save.
When a student tries to sign in on a mobile device, this is what will show on their screen:
How to Handle Student Workarounds
Students may still be able to sign in using a mobile device when bypassing settings. A website cannot completely prevent mobile access because students may be able to get around these restrictions. A few ways students may bypass this setting include:
Changing their browser settings to use “Desktop Site”
Using an uncommon or unsupported browser
Using an iPad running iPadOS 13 or later
Consider the following options if frequent offenders are identified:
Restricting pass limits
Turning on pass creation notifications
Actively reviewing reports looking for anomalies (e.g. repeated passes in a short window).
FAQ
Can students still access their student IDs with mobile devices being disabled?
Yes. Students can still access their student IDs even if mobile devices are disabled.
Can students still access SmartPass on their phones?
This feature prevents students from signing in through the SmartPass app. However, students may still be able to access SmartPass on their mobile device through other methods. If this becomes a recurring issue, consider restricting pass limits for repeat offenders.