Skip to main content
Parent Accounts

How to set up parent accounts in SmartPass

Updated over a month ago

Available only on Hall Pass Pro and SmartPass One.
Want to unlock this feature? Click the button to get pricing details for your school.

Once parents or guardians have created an account, they can see real-time information about their student's movement in SmartPass.

Video Walkthrough for Set Up


How Parent/Guardians Make Accounts


First, families need to head to smartpass.app/app/parent-sign-up to sign up for a parent/guardian account. By adding their name, email and a password they can sign up.

Once they have signed up, they will be redirected to the Parent dashboard where they can add their student using an invite code provided by the school.

After clicking "Add a student". A pop-up will appear where they can enter their invite code provided by the school.

Once they enter the invite code, the student will be added and parents can then click on the student's account and view the passes activity of the student.

Parents can add multiple students by repeating the same steps.

How to Access Codes for Your Parents


Parents/guardians will need an Invite Code to link their students to their accounts.

Invite codes can only be downloaded by SmartPass admins.

Here’s a step-by-step guide on how to download codes:

  1. From the admin view, go to Accounts.

  2. Click the "Invite Families" at the top right.

  3. Click "Download Parent Invite Codes."

This will download a spreadsheet of the student accounts and the invite code for each. You can then share this invite code with families as part of your communications with families.

What Data Does A Parent Have Access To?


Parents have access to:

  • Number of Passes Created

  • Number of Over Time Passes

  • Number of Auto-Ended Passes

  • Time Spent Out Of Class

  • Pass History including expired passes

Parents can filter this data by whatever data range they desire. By default we display the current School Year.

FAQ


Can parents use the app to access their account?

They cannot use the app, but they can access the website from their mobile device.

Can parents change notification preferences?

No. Parents do not have access to notifications settings.

Can parents see their children’s active or scheduled passes?

No. Parents cannot view active or scheduled passes. They can only view expired passes.

Can parents see their children’s pass limits or the encounter prevention groups?

No. Parents do not have access to this information when using parent accounts.

Did this answer your question?