What is Encounter Prevention?
Encounter Prevention is a feature that allows admins to prevent 2 or more students from being in the hallway at the same time.
How to create an Encounter Prevention Group?
While in Admin View, click on the blue tile with the Encounter Prevention label located at the top-right corner.
Select +New Group.
Now add the Students you would like to be in this group.
Assign a Group Name (Optional)
Add Notes that will be useful for other teachers such as the date the Group was created and for what specific reason.
What happens if a student creates a pass while another student from the same group is out?
The pass won't start and a message will appear on the screen that says: Sorry, you can't start your pass right now
Encounter Prevention not only prevents 2 or more students from being in the hallway at the same time, but it also keeps a log of each prevented encounter.
Go back to Accounts → Encounter Prevention and you'll notice a number inside a red octagon next to the name of the Encounter Prevention group.
That's the number of times an encounter has been prevented, you can click on it to read the logs.
Clicking on the 3-horizontal dots while in Prevented Encounters log gives you access to the following options:
Prevention enabled toggle - you may toggle this option off to disable Encounter Prevention temporarily for the selected group.
Copy Private Link - a link is copied on the clipboard which you can send to other school staff to point them to the corresponding group.
Edit Group - lets you add or remove students from the group.