# SmartPass Help Articles & Videos

> Search anything

## Students

- [Selecting a Flex Activity](https://articles.smartpass.app/en/articles/8839595-selecting-a-flex-activity.md): How students can select their own Flex Activities
- [Student Overview](https://articles.smartpass.app/en/articles/6735143-student-overview.md): Learn all about the student view and how to get started right away with SmartPass
- [Creating Passes Guide for Students](https://articles.smartpass.app/en/articles/6735180-creating-passes-guide-for-students.md): Making Passes for now
- [Pass Requests Guide for Students](https://articles.smartpass.app/en/articles/6735209-pass-requests-guide-for-students.md): Sent and Received Pass Requests
- [Scheduling Passes Guide for Students](https://articles.smartpass.app/en/articles/6735179-scheduling-passes-guide-for-students.md): How students can make future passes
- [Student Intro to Passes](https://articles.smartpass.app/en/articles/6735166-student-intro-to-passes.md): A basic introduction for students to learn what a pass looks like, and how it functions.
- [Change Language for Students](https://articles.smartpass.app/en/articles/6735262-change-language-for-students.md): A general overview of how to update the language setting in your profile to Spanish
- [Favorite Rooms for Students](https://articles.smartpass.app/en/articles/6735333-favorite-rooms-for-students.md): How to add favorite rooms

## Teachers

- [Creating New Flex Activities](https://articles.smartpass.app/en/articles/11072773-creating-new-flex-activities.md): Learn how teachers can create new activities using Flex.
- [Editing a Flex Activity](https://articles.smartpass.app/en/articles/11072770-editing-a-flex-activity.md): Learn how to edit a Flex activity
- [Managing Flex Activity Rosters](https://articles.smartpass.app/en/articles/11072768-managing-flex-activity-rosters.md): How to update & edit your Flex activity roster
- [Taking Attendance for Flex Activities](https://articles.smartpass.app/en/articles/11072766-taking-attendance-for-flex-activities.md): Take and Edit attendance from the Activity Sessions View
- [Understanding Students’ Flex Activity History](https://articles.smartpass.app/en/articles/11407903-understanding-students-flex-activity-history.md): Using the Student Snapshot view to see students’ Flex activity information
- [Default Rosters for Flex Activities](https://articles.smartpass.app/en/articles/13170099-default-rosters-for-flex-activities.md): Configuring a group of students who are always able to attend a Flex activity
- [Switch / Remove in Flex Activities](https://articles.smartpass.app/en/articles/13732914-switch-remove-in-flex-activities.md): Switch and remove students from Flex activities in real time.
- [Activities in Rosters](https://articles.smartpass.app/en/articles/13732887-activities-in-rosters.md): Quickly see student status in activity assignments from teacher home screen.
- [Hall Monitor Overview](https://articles.smartpass.app/en/articles/6854355-hall-monitor-overview.md): The general feature of the Hall Monitor view
- [Reporting Students](https://articles.smartpass.app/en/articles/6854372-reporting-students.md): How to deal with Students who need to be reported in the halls
- [Student Snapshot](https://articles.smartpass.app/en/articles/6854153-student-snapshot.md): Search for students and see their account page
- [Teacher 'Home' Overview](https://articles.smartpass.app/en/articles/6854381-teacher-home-overview.md): A General Overview of a Teacher's Home Tab
- [Teacher Overview](https://articles.smartpass.app/en/articles/6735934-teacher-overview.md): A Brief Overview on How Teachers Use SmartPass
- [Approving Pass Requests for Now](https://articles.smartpass.app/en/articles/6758109-approving-pass-requests-for-now.md): How teachers can approve pass requests with a pin
- [Creating Passes Guide for Teachers](https://articles.smartpass.app/en/articles/6735940-creating-passes-guide-for-teachers.md): How to make simple Passes as a Teacher
- [Filter & Hide Expired Passes](https://articles.smartpass.app/en/articles/6854134-filter-hide-expired-passes.md): Filter the expired passes section on your dashboard, or hide it altogether
- [Missed Class Time](https://articles.smartpass.app/en/articles/8236966-missed-class-time.md): Get the 360-degree view of a student’s time out of class. In one unified view, you’ll see which classes a student has missed more often.
- [Pass Requests Guide for Teachers](https://articles.smartpass.app/en/articles/6736970-pass-requests-guide-for-teachers.md): This article will describe how to manage pass requests for teachers.
- [Scheduling Passes Guide for Teachers](https://articles.smartpass.app/en/articles/6736124-scheduling-passes-guide-for-teachers.md): How teachers can make passes for the future
- [Schedule Recurring Passes](https://articles.smartpass.app/en/articles/6854326-schedule-recurring-passes.md): How to schedule a recurring pass
- [Student Groups](https://articles.smartpass.app/en/articles/6737076-student-groups.md): How to create, edit, delete and manage Student Groups
- [Teacher Intro to Passes](https://articles.smartpass.app/en/articles/6737047-teacher-intro-to-passes.md): This article provides a basic introduction to passes and the teacher dashboard.
- [Kiosk Mode](https://articles.smartpass.app/en/articles/6854386-kiosk-mode.md): How to manage Kiosk mode from Teacher Accounts
- [Room Check-ins Guide for Teachers](https://articles.smartpass.app/en/articles/6854396-room-check-ins-guide-for-teachers.md): Restricting How Passes Are Ended
- [Class Info Error](https://articles.smartpass.app/en/articles/9134833-class-info-error.md): This article will describe how to fix the Class Info Error message.
- [Class Info Missing](https://articles.smartpass.app/en/articles/9133881-class-info-missing.md): This article will cover how to handle a "Class Info Missing" message.
- [Creating Classes Manually](https://articles.smartpass.app/en/articles/9167338-creating-classes-manually.md): This guide will walk teachers through how to create classes.
- [Setting Up Your Classes](https://articles.smartpass.app/en/articles/9167683-setting-up-your-classes.md): This guide will walk your teachers through how to add classes.
- [Duplicate School Years](https://articles.smartpass.app/en/articles/16052648-duplicate-school-years.md): Introducing Duplicating School Year Schedules
- [Alert Sounds](https://articles.smartpass.app/en/articles/8012102-alert-sounds.md)
- [Change Language for Teachers](https://articles.smartpass.app/en/articles/6854460-change-language-for-teachers.md): A general overview of how to update the language setting in your profile to Spanish
- [Email Notifications](https://articles.smartpass.app/en/articles/6854462-email-notifications.md): Get email notifications for new pass requests, scheduled passes, and more
- [Favorite Rooms for Teachers](https://articles.smartpass.app/en/articles/6736114-favorite-rooms-for-teachers.md): How to add favorite rooms

## Admins

- [Adding Assistants](https://articles.smartpass.app/en/articles/7150584-adding-assistants.md): How to Add Assistant Accounts
- [Accounts Overview](https://articles.smartpass.app/en/articles/6856066-accounts-overview.md): A Quick Look at How to Manage Accounts in SmartPass
- [Adding Standard Accounts](https://articles.smartpass.app/en/articles/6856089-adding-standard-accounts.md): How to Add or Remove Standard Accounts
- [Assistants Overview](https://articles.smartpass.app/en/articles/6854406-assistants-overview.md): Overview of How to Manage SmartPass as an Assistant
- [Change Password for Standard Accounts](https://articles.smartpass.app/en/articles/6855892-change-password-for-standard-accounts.md): How to Change Standard Account Passwords
- [Encounter Prevention](https://articles.smartpass.app/en/articles/6856238-encounter-prevention.md): Prevent two or more students from being in the hallways at the same time
- [Granting Substitute Teachers Access to SmartPass](https://articles.smartpass.app/en/articles/8800302-granting-substitute-teachers-access-to-smartpass.md): This article will cover a few options for giving subs access to SmartPass.
- [Parent Accounts](https://articles.smartpass.app/en/articles/6856241-parent-accounts.md): How to Set Up Parent Accounts in SmartPass
- [Pass Limits](https://articles.smartpass.app/en/articles/6856267-pass-limits.md): Limit the number of passes students can have per day.
- [Adding, Editing, and Deleting Holidays](https://articles.smartpass.app/en/articles/9675293-adding-editing-and-deleting-holidays.md): Learn how to add, edit and delete holidays in SmartPass
- [Adding Modified Schedules](https://articles.smartpass.app/en/articles/12243035-adding-modified-schedules.md): This article will cover how to add modified schedules such as pep rallies, late starts and early releases.
- [Editing School Year and Terms](https://articles.smartpass.app/en/articles/9764050-editing-school-year-and-terms.md): How to Edit Your School Year and Terms
- [Getting Started With Schedules](https://articles.smartpass.app/en/articles/11817087-getting-started-with-schedules.md): How to Set Up Schedules for Your School
- [Pausing Your Schedule](https://articles.smartpass.app/en/articles/9722109-pausing-your-schedule.md): This article explains how SmartPass works when schedules are paused.
- [Reviewing Your Schedule](https://articles.smartpass.app/en/articles/11960571-reviewing-your-schedule.md): This article will walk you through ensuring you properly set up your schedule.
- [Schedule Rotations](https://articles.smartpass.app/en/articles/11988334-schedule-rotations.md): This article describes how to set your schedule to rotate properly throughout your school year.
- [Lunch Waves](https://articles.smartpass.app/en/articles/13364529-lunch-waves.md): How to Add Lunch Waves to Your Schedules
- [How to Create Digital ID Cards in SmartPass](https://articles.smartpass.app/en/articles/6856264-how-to-create-digital-id-cards-in-smartpass.md): How to Build Your Digital ID Cards
- [ID Cards: Enhanced Security](https://articles.smartpass.app/en/articles/8236339-id-cards-enhanced-security.md): What is Enhanced Security and how do I turn it on?
- [Stickers for Digital ID Cards](https://articles.smartpass.app/en/articles/8017580-stickers-for-digital-id-cards.md): Create and manage stickers on SmartPass Digital ID Cards
- [Printing ID Cards](https://articles.smartpass.app/en/articles/8236340-printing-id-cards.md): How to print Digital ID Cards
- [Emergency Mode](https://articles.smartpass.app/en/articles/8201659-emergency-mode.md): Stop All Student Movement and Alert Teachers in Emergencies
- [Disable Passes](https://articles.smartpass.app/en/articles/15415793-disable-passes.md): Stop Student Movement and Alert Staff During Emergencies
- [Creating & Editing Flex Periods](https://articles.smartpass.app/en/articles/11072760-creating-editing-flex-periods.md): Use Flex Periods to manage activities that support intervention, enrichment, and more.
- [Getting Started with Flex](https://articles.smartpass.app/en/articles/11898609-getting-started-with-flex.md): An Overview of the Flex system within your SmartPass account.
- [Managing Flex Periods](https://articles.smartpass.app/en/articles/11072756-managing-flex-periods.md): Use the Flex Admin Settings to support your campus.
- [Flex Period Attendance](https://articles.smartpass.app/en/articles/8204585-flex-period-attendance.md): Use attendance to track and monitor students' Flex attendance directly in SmartPass or export it to your Student Information System.
- [Backup Activities to Increase Student Accountability](https://articles.smartpass.app/en/articles/11072780-backup-activities-to-increase-student-accountability.md): Use Flex for creating large-group activities
- [Lunch Clubs & Interventions](https://articles.smartpass.app/en/articles/11072782-lunch-clubs-interventions.md): Learn how to manage activities during lunch periods with Flex.
- [Managing Testing and Make-Up Exams](https://articles.smartpass.app/en/articles/11072781-managing-testing-and-make-up-exams.md): Learn how to manage testing and exam make-ups with Flex
- [Sports & Fine Arts Activities with Flex](https://articles.smartpass.app/en/articles/11072783-sports-fine-arts-activities-with-flex.md): Learn how to manage after school functions using Flex
- [Admin Overview](https://articles.smartpass.app/en/articles/6855957-admin-overview.md): Exploring Tools Available to Admin Users
- [Billing FAQ](https://articles.smartpass.app/en/articles/9012024-billing-faq.md): Got more questions? Contact us at billing@smartpass.app.
- [Finalizing Your School's Set Up](https://articles.smartpass.app/en/articles/10244640-finalizing-your-school-s-set-up.md): This article will walk admin users through how to finalize their setup after their rostering and kickoff form have been added.
- [Launch Prep Resources](https://articles.smartpass.app/en/articles/7127177-launch-prep-resources.md): Resources to help your school have a successful launch of SmartPass.
- [Hallway Sweep Pass](https://articles.smartpass.app/en/articles/10552673-hallway-sweep-pass.md): Learn how to do a hallway sweep using SmartPass.
- [Identifying Vaping Students](https://articles.smartpass.app/en/articles/10640486-identifying-vaping-students.md): Learn how to use SmartPass to track down students who vape at your school.
- [Late Arrival and Early Dismissal Passes](https://articles.smartpass.app/en/articles/10552046-late-arrival-and-early-dismissal-passes.md): How to make and use Tardy and Early Dismissal Passes
- [Managing Picture Day](https://articles.smartpass.app/en/articles/10629603-managing-picture-day.md): Use SmartPass to manage your school's picture day.
- [Nurse Passes](https://articles.smartpass.app/en/articles/10552927-nurse-passes.md): Learn how to efficiently manage passes to your health clinic.
- [Scheduling Detentions](https://articles.smartpass.app/en/articles/10553183-scheduling-detentions.md): Learn how to streamline detention passes with SmartPass.
- [Scheduling Tests and Tutoring Sessions](https://articles.smartpass.app/en/articles/10553146-scheduling-tests-and-tutoring-sessions.md): Learn how to use SmartPass to manage make up tests and tutoring sessions.
- [Supporting Teachers In Their Classrooms](https://articles.smartpass.app/en/articles/10963842-supporting-teachers-in-their-classrooms.md): This article will help you make sure that your teachers are being supported by using SmartPass.
- [Using Kiosks](https://articles.smartpass.app/en/articles/10560508-using-kiosks.md): Learn how to use kiosks to improve your student and staff engagement with SmartPass.
- [Walking and Break Passes](https://articles.smartpass.app/en/articles/10552830-walking-and-break-passes.md): Learn how to provide walking or cooldown passes for certain students at your school.
- [Walkout and MIA Passes](https://articles.smartpass.app/en/articles/10964128-walkout-and-mia-passes.md): Learn how to locate unaccounted for students who should not be in your hallways.
- [Contact Tracing](https://articles.smartpass.app/en/articles/6855962-contact-tracing.md): How to use SmartPass to trace students who may have been in close contact with other students.
- [Deleting Passes](https://articles.smartpass.app/en/articles/6855965-deleting-passes.md): How to delete passes from the passes report
- [Detected Encounters](https://articles.smartpass.app/en/articles/6855964-detected-encounters.md): In this article, we will be talking about Detected Encounters. This feature is part of the Pro plan subscriptions.
- [Hall Monitor](https://articles.smartpass.app/en/articles/6856288-hall-monitor.md): A brief overview of the Admin Hall Monitor page
- [Pass Search](https://articles.smartpass.app/en/articles/6855959-pass-search.md): Quickly see all passes created at a school, use filters, and export
- [Viewing Reported Students](https://articles.smartpass.app/en/articles/6856293-viewing-reported-students.md): How to view information on Reported Students
- [Analytics](https://articles.smartpass.app/en/articles/9526381-analytics.md): View actionable insights from your SmartPass data, right at your fingertips.
- [Room Usage and Staff Usage Reports](https://articles.smartpass.app/en/articles/10504354-room-usage-and-staff-usage-reports.md): This article will walk you through how to use the Room and Staff usage data.
- [Frequent Flyers Report](https://articles.smartpass.app/en/articles/10503350-frequent-flyers-report.md): This article will walk you through how to use the Frequent Flyers data.
- [Pass Data Graphs](https://articles.smartpass.app/en/articles/10512083-pass-data-graphs.md): Learn how to use the Daily Passes, Total Passes by Grade and Total Passes by Student Graphs
- [Moving Rooms to Folders](https://articles.smartpass.app/en/articles/6855973-moving-rooms-to-folders.md): How to Add and Move Rooms to a Folder
- [Creating New Rooms and Folders](https://articles.smartpass.app/en/articles/6855971-creating-new-rooms-and-folders.md): How to Create a Room and a Folder of Rooms
- [Closest Rooms](https://articles.smartpass.app/en/articles/8236313-closest-rooms.md): Suggest the Closest Room for Students Based on Current Location
- [Early Dismissal Passes](https://articles.smartpass.app/en/articles/6855995-early-dismissal-passes.md): How to set-up and create early dismissal passes
- [Having Rooms Count Towards Pass Limits](https://articles.smartpass.app/en/articles/7145635-having-rooms-count-towards-pass-limits.md): Set Which Rooms Count Towards Student's Daily Pass Limits
- [Max Passes From This Room](https://articles.smartpass.app/en/articles/9993885-max-passes-from-this-room.md): How Many Students Can Leave From a Room at a Time
- [Max Passes To This Room](https://articles.smartpass.app/en/articles/6855997-max-passes-to-this-room.md): How Many Students Can be in a Room at a Time
- [Pass Time Limits](https://articles.smartpass.app/en/articles/9060464-pass-time-limits.md): Set the time limit for how long a particular pass in your building should be.
- [Rooms Overview](https://articles.smartpass.app/en/articles/6855969-rooms-overview.md): A General Overview of SmartPass Room Creation
- [Room Restrictions](https://articles.smartpass.app/en/articles/8971677-room-restrictions.md): Adjust Room Restrictions to Require Approval to Certain Locations.
- [Room Settings Overview](https://articles.smartpass.app/en/articles/6855978-room-settings-overview.md): How to Set Up Various Room Restrictions
- [Show as Origin Room](https://articles.smartpass.app/en/articles/7952388-show-as-origin-room.md): Decide From Which Rooms Passes Can Start
- [Room Check-ins Guide for Admins](https://articles.smartpass.app/en/articles/6856020-room-check-ins-guide-for-admins.md): Restrict a room so that a pass can only be ended with teacher approval or a room code
- [Room Visibility](https://articles.smartpass.app/en/articles/6856047-room-visibility.md): Restrict a Room to Only Certain Students
- [Tardy Passes](https://articles.smartpass.app/en/articles/6855998-tardy-passes.md): How to Set Up SmartPass to Replace Paper Tardy Passes
- [Temporarily Close A Room](https://articles.smartpass.app/en/articles/6856055-temporarily-close-a-room.md): A general overview of how to close a room
- [Rooms - A New Look](https://articles.smartpass.app/en/articles/15933009-rooms-a-new-look.md): Rooms have had a makeover - See what's different!
- [Change Language for Admins](https://articles.smartpass.app/en/articles/6856296-change-language-for-admins.md): A general overview of how to update the language setting in your profile to Spanish
- [Disable Mobile Devices](https://articles.smartpass.app/en/articles/6856261-disable-mobile-devices.md): Prevent Students from Signing in with Their Mobile Devices
- [Hallway Max Capacity](https://articles.smartpass.app/en/articles/8191759-hallway-max-capacity.md): Total Max Number of Active Passes
- [No Fly Time](https://articles.smartpass.app/en/articles/8649133-no-fly-time.md): In just a few clicks, you can set time ranges where students are not allowed to create passes.
- [Overtime Passes](https://articles.smartpass.app/en/articles/8191745-overtime-passes.md): How long an overtime pass will appear red and count up before ending automatically.
- [Pass Cooldown Time](https://articles.smartpass.app/en/articles/8191755-pass-cooldown-time.md): How long before a student can create another pass
- [Set Pass Options](https://articles.smartpass.app/en/articles/8028435-set-pass-options.md): Limiting the total number of students in hallways, disabling mobile devices, and more
- [Switch Between Schools](https://articles.smartpass.app/en/articles/6856655-switch-between-schools.md): How to switch between schools if you're part of multiple schools
- [Time Zone](https://articles.smartpass.app/en/articles/8191763-time-zone.md): Your school's time zone
- [📝 Back to School Checklist](https://articles.smartpass.app/en/articles/7200153-back-to-school-checklist.md)
- [👀 Coming Soon](https://articles.smartpass.app/en/articles/8182647-coming-soon.md): See which features we're releasing soon and sign up for early access.
- [New Year and New Term Checklist](https://articles.smartpass.app/en/articles/10343612-new-year-and-new-term-checklist.md): Confirm Setup and Review Data

## IT

- [Profile Pictures Integration](https://articles.smartpass.app/en/articles/6856156-profile-pictures-integration.md): How to Add Profile Pictures to SmartPass
- [Upload Grade Levels from CSV](https://articles.smartpass.app/en/articles/6856269-upload-grade-levels-from-csv.md): Integrate Grade Levels into SmartPass
- [Upload ID Numbers from CSV](https://articles.smartpass.app/en/articles/6856275-upload-id-numbers-from-csv.md): Integrate ID Numbers into SmartPass.
- [Reset Cache and Cookies](https://articles.smartpass.app/en/articles/6856657-reset-cache-and-cookies.md): How to reset cache and cookies so that updates to SmartPass are running correctly.
- [Log In Troubles](https://articles.smartpass.app/en/articles/6856656-log-in-troubles.md): How to Troubleshoot Log In Issues
- [SmartPass Status and Outage Reports](https://articles.smartpass.app/en/articles/10697468-smartpass-status-and-outage-reports.md): Learn how to stay notified on SmartPass outages.
- [Using SmartPass on Older Devices](https://articles.smartpass.app/en/articles/6856644-using-smartpass-on-older-devices.md): How to use SmartPass on old iPads and other devices
- [Technical Requirements to Use SmartPass](https://articles.smartpass.app/en/articles/8148506-technical-requirements-to-use-smartpass.md): Minimum computer requirements, firewall settings, domain whitelisting
- [Troubleshooting Google Workspace Error 400](https://articles.smartpass.app/en/articles/8250551-troubleshooting-google-workspace-error-400.md)
- [Configuring Chromebook Kiosks](https://articles.smartpass.app/en/articles/8439850-configuring-chromebook-kiosks.md): How to lock down Chromebooks for use as a SmartPass Kiosk
- [Configuring iPad Kiosks](https://articles.smartpass.app/en/articles/9611955-configuring-ipad-kiosks.md): This article will help support IT and Admin to launch their iPads into kiosk mode.
- [Syncing Accounts through Classlink](https://articles.smartpass.app/en/articles/6856284-syncing-accounts-through-classlink.md): How to Sync Your Accounts Through SmartPass Using Classlink Rostering Integration
- [Syncing Accounts Through Clever](https://articles.smartpass.app/en/articles/7200099-syncing-accounts-through-clever.md): How to Sync Your Accounts Through SmartPass Using Clever Rostering Integration
- [Syncing Accounts Through G Suite \(Google Workspace\)](https://articles.smartpass.app/en/articles/7199739-syncing-accounts-through-g-suite-google-workspace.md): How to Sync Accounts and Classes from G Suite \(Google Workspace\)
- [Upload Accounts from a Spreadsheet](https://articles.smartpass.app/en/articles/9067518-upload-accounts-from-a-spreadsheet.md): How to Roster Your Accounts by Uploading a CSV Spreadsheet to SmartPass